FAQ & return policy

  • It’s very simple.

    Use this link BUILD MY CUSTOM WATCH to choose your case, band, and display colors (check the reference images in the listing for section numbers & watch case options).

    If your option isn’t presented on the custom build form. You can still purchase an option most similar to yours and leave any additional information/description inside the “Notes” form that will pop up.

    If I have any questions from there, I will reach out to your email for any clarification (please leave it in the “Notes” section as well).

    • Casio Royale (AE1200).

    At this moment, I only customize the Casio Royale. More models will be added as soon…

  • No.

    I only work with brand new watches that I provide—this keeps quality and consistency locked in. If you’ve got a custom idea, please email me at: NocturnalTimewatches@gmail.com

  • Not yet.

    I currently ship only within the U.S. but plan to expand soon.

  • Yes.

    All mods are done beneath the display layer, so the factory 100m water resistance stays intact.

  • No.

    Customizing the watch voids the original Casio warranty. But every watch is checked carefully before shipping.

  • All orders ship from Florida.

Return Policy

Returns or exchanges are accepted within 7 days of delivery if:

  • The watch has no signs of use and in original packaging

  • Return shipping is covered by the buyer

  • Custom builds are not eligible for return

To start a return, email to: NocturnalTimewatches@gmail.com

The 7-day window starts from the delivery of your watch.